Customer purchases
A new order from your Salla, Zid, or WooCommerce store.
Official WhatsApp Business — Meta provider
Official WhatsApp Business API for Saudi Companies — Watily
Official WhatsApp Business API for Saudi companies and stores: automate order notifications, send invoices, recover abandoned carts, and provide instant customer support — starting at 32 SAR/month. Meta-licensed, no policy violations, no bans.
500+
Saudi businesses
2M+
WhatsApp messages
24–72h
Activation time
Watily Hub
Live
New order
#4821 · 320 SR
Trigger
Watily Hub runs the flow
matches template & sends automatically
Order confirmed
utility
ZATCA invoice
PDF
Shipment tracking
SA-9281
Delivered to the customer in seconds
Cart recovered
+18% conversions
Who it’s for
Stores, restaurants, clinics, services
Price
Plans from 32 SR/month
Activation
24–72 hours
Cities
All Saudi cities
1,000 free replies/mo from Meta
Order automation
ZATCA invoices
Cart recovery
AI chatbot
Salla & Zid integration
1,000 free replies/mo from Meta
Order automation
ZATCA invoices
Cart recovery
AI chatbot
Salla & Zid integration
Clients we are proud of
Saudi businesses that trust Watily to automate WhatsApp and grow sales.
Watily provides the official WhatsApp Business API for Saudi companies: automated order and invoice messages, abandoned-cart recovery, and a team inbox — typically activated within 24–72 hours.
How automation works
From order to WhatsApp — zero manual steps
Connect your store or system once, and Watily Hub handles customer notifications on WhatsApp Business around the clock.
Watily triggers automation
Smart flows send confirmation, invoice, and tracking automatically.
Customer receives on WhatsApp
Official Business message with your logo — no new app needed.
Bot continues the chat
AI replies, menus, buttons, and handoff to your team when needed.
Connect the API without removing WhatsApp Business
Everything works together — your phone and Watily Hub on the same number.
How to connect WhatsApp
Four ways to connect your business WhatsApp
Pick what fits you — from a fast QR connect to the official API while keeping your app running, and Watily handles Meta verification for you.
Blue business badge
Official (Meta API)
- Commercial registration Required
- Official "Business" badge Yes
- Templates, campaigns & interactive buttons Available
- Best for Registered businesses running marketing campaigns
Start today
QR connect (fastest start)
- Commercial registration Not required
- How it connects Scan a QR code — WhatsApp stays live on your phone
- Bots & notifications Supported
- Best for Most customers — quick start, no hassle
Everything works together
API with the Business app kept
- Activated developer account (developers.facebook.com) Required
- WhatsApp Business app on your phone Stays active — no deletion
- Same number on your phone & Watily Hub Yes, at the same time
- Best for Replying by hand from the phone with Watily automation
If already linked
Via Facebook & business portfolio
- Facebook account & business portfolio Both required
- Meta verification Watily handles it fully
- Templates & campaigns Available via Meta API
- Best for Those with a Facebook account and business portfolio ready
Do I need a commercial registration? Not to start — connect your number via QR and begin today without a commercial registration. It is only required for the official Meta connection (blue badge and official campaigns).
Pricing
WhatsApp Business plans — choose the right tier
Your customer conversations are never capped by Watily, and Meta gives each number 1,000 free replies a month. Plans only cap marketing campaigns and automated alerts — plus a full business platform (loyalty, ZATCA, Salla/Zid).
What’s included?
API + Business app
Official or QR connect
1,000 free replies/mo from Meta
Unlimited contacts
AI flows
Bots & AI assistants
Smart knowledge base
Marketing campaigns
Team inbox
Users per plan tier
Order alerts
Cart recovery
Salla, Zid & WooCommerce
API & webhooks
Smart tags
WhatsApp forms
Arabic support
Customizable
Subscribe
Basic
.49.00
sr
/ month
Basic plan for small businesses just getting started.
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Campaigns/mo
Users
Storage
Watily Hub always on
Loyalty Hub
179.00 sr / month
For shops and cafés that want repeat customers: loyalty cards on the phone, WhatsApp, and a store — for a single branch.
2,000
Campaigns & alerts / mo
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Usage limits
1
Stores
2
Users/store
50
Products/store
1 GB
Storage
22
Themes
Watily Fleet
179.00 sr / month
For delivery companies managing riders on HungerStation and Jahez: rider performance, compliance, vehicles, HR and contracts in one place.
2,000
Campaigns & alerts / mo
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Usage limits
1
Stores
2
Users/store
20
Products/store
10 GB
Storage
0
Themes
Recommended
Growth
249.00 sr / month
Businesses that are already getting customers and need more than the basics.
3 days free trial
6,000
Campaigns & alerts / mo
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Usage limits
1
Stores
5
Users/store
500
Products/store
10 GB
Storage
24
Themes
Pro
549.00 sr / month
Ideal for growing businesses with multiple stores and advanced needs.
3 days free trial
30,000
Campaigns & alerts / mo
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Usage limits
2
Stores
10
Users/store
1000
Products/store
50 GB
Storage
24
Themes
Max
1,049.00 sr / month
Everything in Pro at double capacity — built for companies.
50,000
Campaigns & alerts / mo
- ✓ Conversations never capped by Watily
- ✓ 1,000 free replies / mo from Meta
- ✓ Unlimited contacts
Usage limits
4
Stores
20
Users/store
2000
Products/store
100 GB
Storage
24
Themes
The number above is your monthly campaigns & alerts quota — your customer conversations are never capped by Watily, and Meta adds 1,000 free replies per number each month. Meta update details or estimate message costs in the calculator.
No account yet? Create account
Features
Everything your business needs from WhatsApp
Automation, AI, store integrations, and marketing campaigns — in one Arabic-first platform.
Auto order notifications
Order confirmation upon payment, status updates, shipping and delivery alerts — all auto-sent on WhatsApp Business.
Send invoices on WhatsApp
ZATCA-compliant PDF invoice auto-sent post-purchase, with a payment link for deferred invoices.
Abandoned cart recovery
Automated message to customers who left a cart without checking out, with optional discount coupon. Boosts conversion 15–25%.
Unified team inbox
All WhatsApp chats in one place: reply, assign, tag customers, and add internal notes — no device hopping.
Chatbots & AI assistants
Build bots via drag-and-drop or AI: menus, buttons, flows, and a smart agent that understands your business in Saudi Arabic.
Smart knowledge base
Store services, pricing, and policies for AI-powered replies — from 200K characters on Basic to 1M on Pro.
AI flow generator
Type “restaurant menu bot” or “clinic booking bot” — AI builds the full flow with zero coding.
WhatsApp campaigns & alerts
Marketing campaigns and Watily Notify alerts (orders, shipping, OTP) count against your monthly plan quota. Customer conversations and automated replies (inbox, bot, AI) are outside the quota and never capped by Watily — Meta adds 1,000 free replies per number each month, then its direct rate.
E-commerce integrations
Native Salla, Zid, WooCommerce, and Shopify: order and shipping notifications fire automatically on every purchase.
API, webhooks & integrations
Connect your site or app: WhatsApp OTP, booking alerts, HTTP requests, and store event webhooks.
Appointment reminders & WA forms
Booking reminders for clinics and salons, plus in-chat WhatsApp forms to collect name and slot without external pages.
FAQ
WhatsApp Business FAQ
Are my customer conversations limited?
Watily never caps them: team inbox, chatbot, and AI replies do not count against your plan. From 1 October 2026, however, Meta gives every WhatsApp Business number 1,000 free service replies per month (replies inside the 24-hour window, whether by an agent, a bot, or AI); anything beyond is billed at Meta’s direct service rate with no Watily markup. Incoming customer messages are always free.
What do I need so my replies do not stop after 1,000 messages?
Add a payment method in Billing Hub inside your Meta Business account before 30 September 2026. Without one, Meta delivers only the first 1,000 service replies each month and stops the rest. The Watily team can help you set it up in minutes.
What counts against my plan?
Marketing campaigns and automated alerts (orders, shipping, OTP, invitations) — not your team’s replies to customers.
How many team members can I add?
Based on your plan tier — we can increase seats if your team needs more.
What is the difference between WhatsApp Business App and WhatsApp Business API?
WhatsApp Business App is free for manual use on one phone with conversation limits. WhatsApp Business API is for companies needing automation, licensed bulk messaging, website/store integration, and multi-agent support. Watily provides the official API.
How much does WhatsApp Business cost?
Watily WhatsApp Business plans come in tiers based on your message volume and business needs, including management and setup with no hidden operational fees. See current pricing in the plans section below.
Are API messages different for the customer?
No, the customer receives them in regular WhatsApp. A "Business" badge appears next to your company name, with logo and a website button. Professional experience without installing any new app.
Can order notifications be automated?
Yes. When an order is placed: order confirmation auto-sent, ZATCA-compliant PDF invoice, shipment tracking, post-purchase review reminder. All automatic, no manual intervention.
Does it support bulk marketing messages?
Yes — within Meta and WhatsApp official policies. Approved Marketing Templates are sent to customers who opted in. The customer must have messaged you first or consented to receive messages.
How long does activation take?
Technical activation takes 24–72 hours once you have: a commercial registration, a business phone number (not previously used on WhatsApp), and a connected Facebook page. Watily handles the Meta verification end-to-end.
Do I need a new number, or can I use my current one?
You can connect the API on the same WhatsApp Business number without removing the app from your phone — mobile and Watily Hub work together on one number. Numbers on personal WhatsApp only must be migrated to Business first. A Saudi number (9665xxxxxxxx) is ideal for local audiences.
Do you serve all sectors in Saudi Arabia?
Yes. Our WhatsApp Business services cover: retail, restaurants & cafés, clinics & beauty, consultancies, event planners, shipping & delivery, real estate, education. All Saudi commercially registered companies qualify.
What is the difference between QR connect and official Meta API?
QR connect is faster to start (like WhatsApp Web) and supports bots and notifications. Official Meta API unlocks approved templates, marketing campaigns, and interactive buttons/lists. Watily Hub supports both, depending on your plan.
Can I build a WhatsApp bot with AI without coding?
Yes. Describe your bot or business, and AI builds the flow automatically. You can also train a virtual AI agent via the knowledge base to reply in professional Saudi Arabic.
Are message templates and users limited?
On paid Watily Hub plans: unlimited message templates and conversations never capped by Watily (inbox, bot, AI) — with 1,000 free service replies per number each month from Meta, then Meta’s direct rate. Monthly quota applies to campaigns and automated alerts only. Team seats follow your plan — we can add more if needed.
Client reviews
What clients say about WhatsApp Business
Real experiences from Saudi businesses after activating WhatsApp Business API with Watily.
«After connecting WhatsApp Business API, every store order triggers a confirmation and PDF invoice. We stopped manually answering “where is my order?”.»
«Abandoned-cart WhatsApp messages brought back sales we were losing. Activation took 48 hours and templates were ready in Arabic.»
«Our restaurant takes delivery orders on WhatsApp Business with a bot that shows the menu. The team focuses on prep instead of repeating the same answers.»
«WhatsApp appointment reminders noticeably reduced no-shows. The team inbox keeps reception on the same page.»
Activate WhatsApp Business for your company today
Free consultation, activation within 72 hours, and full automation of messages to your Saudi customers — no violations, no bans.
- Activation in 24–72h
- Meta policy compliant
- Arabic support