Official WhatsApp Business
WhatsApp Business for Saudi Companies
Official WhatsApp Business API solutions for Saudi companies and stores: automate order notifications, send invoices, recover abandoned carts, and provide instant customer support — starting at 49 SAR/month. Meta-licensed, no policy violations, no bans.
Watily provides the official WhatsApp Business API for Saudi companies: automated order and invoice messages, abandoned-cart recovery, and a team inbox — typically activated within 24–72 hours.
- Who it is for
- Stores, restaurants, clinics, salons, and service businesses
- Pricing
- Plans from 49 SAR/month
- Activation
- 24–72 hours after CR and business number
- Cities served
- Riyadh, Jeddah, Dammam, and all KSA cities
Features
Everything your business needs from WhatsApp
Auto order notifications
Order confirmation upon payment, status updates, shipping and delivery alerts — all auto-sent on WhatsApp Business.
Send invoices on WhatsApp
ZATCA-compliant PDF invoice auto-sent post-purchase, with a payment link for deferred invoices.
Abandoned cart recovery
Automated message to customers who left a cart without checking out, with optional discount coupon. Boosts conversion 15–25%.
Instant customer support
Agents reply from a single dashboard, with conversation prioritization and auto-distribution.
Post-purchase review request
Days after delivery, the customer gets a message to rate their experience. Reviews appear on your store automatically.
Appointment reminders
For clinics, salons and restaurants: reminders hours before booking, with cancel/reschedule via customer reply.
WhatsApp Business for every Saudi sector
We serve Saudi businesses in Riyadh, Jeddah, Dammam and beyond — with sector-tailored solutions.
Retail stores
Order confirmation, invoices, shipment tracking, returns, review requests — all automated on WhatsApp.
Restaurants & cafés
Receive delivery orders, confirm bookings, share digital menu, monthly offers for regulars.
Clinics & beauty salons
Appointment booking, pre-visit reminders, follow-up checkups, product reorders.
Consultancies & services
Receive inquiries, send contracts and invoices, track projects with clients.
Real estate
Send property photos and videos, schedule viewings, qualify serious buyers.
Education & training
Student enrollment, schedule delivery, deadline reminders, send certificates and invoices.
Pricing
WhatsApp Business plans — choose the right tier
Each tier gives you clear messaging capacity and usage limits inside Watily Hub.
What’s included?
Official setup or QR connect
Broadcasts and campaigns
Order and status alerts
Shared team inbox
Welcome and invite flows
WhatsApp marketing
Abandoned cart recovery
Store-to-WhatsApp sync
Automated customer updates
Smart auto-replies
Basic
49.00 sr / month
Basic plan for small businesses just getting started.
Features
Show features 29
- Custom Domain
- Subdomain
- PWA
- AI Integration
- Custom Pages
- Blog
- Shipping Method
- Watily App
- Loyalty Program
- Coupon System
- Referral Program
- Rating & Reviews
- Leads & Customers
- Support Chat Widget
- WhatsApp OTP
- Booking System
- Watily Hub
- Showroom
- Social Media
- Invoice Pro
- POS System
- Shop Store
- Analytics & Reporting
- Watti Links
- Watti QR Codes
- Watily Survey
- Hajj Gate
- Workshop
- Email Marketing
Usage limits
1
Stores
1
Users/store
20
Products/store
1 GB
Storage
3
Themes
200
WhatsApp msgs
Default
Choose this plan
Starter
149.00 sr / month
Small businesses starting their online journey with extra boost
Features
Show features 29
- Custom Domain
- Subdomain
- PWA
- AI Integration
- Custom Pages
- Blog
- Shipping Method
- Watily App
- Loyalty Program
- Coupon System
- Referral Program
- Rating & Reviews
- Leads & Customers
- Support Chat Widget
- WhatsApp OTP
- Booking System
- Watily Hub
- Showroom
- Social Media
- Invoice Pro
- POS System
- Shop Store
- Analytics & Reporting
- Watti Links
- Watti QR Codes
- Watily Survey
- Hajj Gate
- Workshop
- Email Marketing
Usage limits
1
Stores
3
Users/store
100
Products/store
2 GB
Storage
7
Themes
1,000
WhatsApp msgs
Recommended
Growth
249.00 sr / month
Businesses that are already getting customers and need more than the basics.
3 days free trial
Features
Show features 29
- Custom Domain
- Subdomain
- PWA
- AI Integration
- Custom Pages
- Blog
- Shipping Method
- Watily App
- Loyalty Program
- Coupon System
- Referral Program
- Rating & Reviews
- Leads & Customers
- Support Chat Widget
- WhatsApp OTP
- Booking System
- Watily Hub
- Showroom
- Social Media
- Invoice Pro
- POS System
- Shop Store
- Analytics & Reporting
- Watti Links
- Watti QR Codes
- Watily Survey
- Hajj Gate
- Workshop
- Email Marketing
Usage limits
1
Stores
5
Users/store
500
Products/store
10 GB
Storage
16
Themes
5,000
WhatsApp msgs
Pro
549.00 sr / month
Ideal for growing businesses with multiple stores and advanced needs.
3 days free trial
Features
Show features 29
- Custom Domain
- Subdomain
- PWA
- AI Integration
- Custom Pages
- Blog
- Shipping Method
- Watily App
- Loyalty Program
- Coupon System
- Referral Program
- Rating & Reviews
- Leads & Customers
- Support Chat Widget
- WhatsApp OTP
- Booking System
- Watily Hub
- Showroom
- Social Media
- Invoice Pro
- POS System
- Shop Store
- Analytics & Reporting
- Watti Links
- Watti QR Codes
- Watily Survey
- Hajj Gate
- Workshop
- Email Marketing
Usage limits
3
Stores
10
Users/store
1000
Products/store
50 GB
Storage
16
Themes
15,000
WhatsApp msgs
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WhatsApp Business FAQ
What is the difference between WhatsApp Business App and WhatsApp Business API?
WhatsApp Business App is free for manual use on one phone with conversation limits. WhatsApp Business API is for companies needing automation, licensed bulk messaging, website/store integration, and multi-agent support. Watily provides the official API.
How much does WhatsApp Business cost?
Watily WhatsApp Business plans come in tiers based on your message volume and business needs, including management and setup with no hidden operational fees. See current pricing in the plans section below.
Are API messages different for the customer?
No, the customer receives them in regular WhatsApp. A "Business" badge appears next to your company name, with logo and a website button. Professional experience without installing any new app.
Can order notifications be automated?
Yes. When an order is placed: order confirmation auto-sent, ZATCA-compliant PDF invoice, shipment tracking, post-purchase review reminder. All automatic, no manual intervention.
Does it support bulk marketing messages?
Yes — within Meta and WhatsApp official policies. Approved Marketing Templates are sent to customers who opted in. The customer must have messaged you first or consented to receive messages.
How long does activation take?
Technical activation takes 24–72 hours once you have: a commercial registration, a business phone number (not previously used on WhatsApp), and a connected Facebook page. Watily handles the Meta verification end-to-end.
Do I need a new number, or can I use my current one?
A new business number is preferred (not previously linked to WhatsApp Personal/Business). If you must use a current number, delete it from WhatsApp first then port to the API. A Saudi number (9665xxxxxxxx) is ideal for local audiences.
Do you serve all sectors in Saudi Arabia?
Yes. Our WhatsApp Business services cover: retail, restaurants & cafés, clinics & beauty, consultancies, event planners, shipping & delivery, real estate, education. All Saudi commercially registered companies qualify.
Specialized solutions
Dedicated pages for specific sectors or locations:
Comparing your options?
Activate WhatsApp Business for your company today
Free consultation, activation within 72 hours, and full automation of messages to your Saudi customers.