Customer purchases
A new order from your Salla, Zid, or WooCommerce store.
Official WhatsApp Business — Meta provider
Official WhatsApp Business API for Saudi Companies — Watily
Official WhatsApp Business API for Saudi companies and stores: automate order notifications, send invoices, recover abandoned carts, and provide instant customer support — starting at 32 SAR/month. Meta-licensed, no policy violations, no bans.
Activation in 24–72 hours
Meta policy compliant
Arabic support
Clients we are proud of
Saudi businesses that trust Watily to automate WhatsApp and grow sales.
Customizable plan
Watily customizable plan — build your plan, pay for what you use
Don't need an online store? Opt out of the store on Basic and keep Watily Hub for campaigns and messaging. Pricing drops automatically — from SAR 32/month (excl. VAT) instead of SAR 49.
Full Basic
from SAR 49/mo
WhatsApp only
from SAR 32/mo
no store
200 WhatsApp messages/month in the default setup — add more campaigns as you grow
Watily provides the official WhatsApp Business API for Saudi companies: automated order and invoice messages, abandoned-cart recovery, and a team inbox — typically activated within 24–72 hours.
- Who it is for
- Stores, restaurants, clinics, salons, and service businesses
- Pricing
- Plans from 32 SAR/month
- Activation
- 24–72 hours after CR and business number
- Cities served
- Riyadh, Jeddah, Dammam, and all KSA cities
How automation works
From order to WhatsApp — zero manual steps
Connect your store or system and let Watily Hub handle customer notifications on WhatsApp Business.
Watily triggers automation
Smart flows send confirmation, invoice, and tracking automatically.
Customer receives on WhatsApp
Official Business message with your logo — no new app needed.
Bot continues the chat
AI replies, menus, buttons, and handoff to your team when needed.
Connect the API without removing WhatsApp Business
Everything works together — your phone and Watily Hub on the same number.
How to connect WhatsApp
Three ways to connect your business WhatsApp
Pick what fits you — Watily supports both official and QR connect, and handles Meta verification for you.
Official (Meta API)
Blue business badge- Commercial registration Required
- Official "Business" badge Yes
- Templates, campaigns & interactive buttons Available
- Best for Registered businesses running marketing campaigns
QR connect (fastest start)
Start today- Commercial registration Not required
- How it connects Scan a QR code — like WhatsApp Web
- Bots & notifications Supported
- Best for Most customers — quick start, no hassle
Via Facebook page
If already linked- Linked Facebook page Required
- Meta verification Watily handles it fully
- Templates & campaigns Available via Meta API
- Best for Those with a ready business Facebook page
Do I need a commercial registration? Not to start — connect your number via QR and begin today without a commercial registration. It is only required for the official Meta connection (blue badge and official campaigns).
Pricing
WhatsApp Business plans — choose the right tier
Your customer conversations are free and unlimited. Plans only cap marketing campaigns and automated alerts — plus a full business platform (loyalty, ZATCA, Salla/Zid).
What’s included?
API + Business app
Official or QR connect
Unlimited conversations
Unlimited contacts
AI flows
Bots & AI assistants
Smart knowledge base
Marketing campaigns
Team inbox
Users per plan tier
Order alerts
Cart recovery
Salla, Zid & WooCommerce
API & webhooks
Smart tags
WhatsApp forms
Arabic support
Customizable
Subscribe
Basic
—
sr
/ month
Basic plan for small businesses just getting started.
- ✓ Unlimited conversations
- ✓ Unlimited contacts
Campaigns/mo
Users
Storage
Watily Hub always on
Default
Choose this plan
Starter
149.00 sr / month
Small businesses starting their online journey with extra boost
1,000
Campaigns & alerts / mo
- ✓ Unlimited conversations
- ✓ Unlimited contacts
Usage limits
1
Stores
3
Users/store
100
Products/store
2 GB
Storage
7
Themes
Recommended
Growth
249.00 sr / month
Businesses that are already getting customers and need more than the basics.
3 days free trial
5,000
Campaigns & alerts / mo
- ✓ Unlimited conversations
- ✓ Unlimited contacts
Usage limits
1
Stores
5
Users/store
500
Products/store
10 GB
Storage
16
Themes
Pro
549.00 sr / month
Ideal for growing businesses with multiple stores and advanced needs.
3 days free trial
15,000
Campaigns & alerts / mo
- ✓ Unlimited conversations
- ✓ Unlimited contacts
Usage limits
3
Stores
10
Users/store
1000
Products/store
50 GB
Storage
16
Themes
The number above is your monthly campaigns & alerts quota — your customer conversations stay unlimited. estimate message costs in the calculator.
No account yet? Create account
Sectors
WhatsApp Business for every Saudi sector
We serve Saudi businesses in Riyadh, Jeddah, Dammam and beyond — with sector-tailored solutions.
Retail stores
Order confirmation, invoices, shipment tracking, returns, review requests — all automated on WhatsApp.
Restaurants & cafés
Receive delivery orders, confirm bookings, share digital menu, monthly offers for regulars.
Clinics & beauty salons
Appointment booking, pre-visit reminders, follow-up checkups, product reorders.
Consultancies & services
Receive inquiries, send contracts and invoices, track projects with clients.
Real estate
Send property photos and videos, schedule viewings, qualify serious buyers.
Education & training
Student enrollment, schedule delivery, deadline reminders, send certificates and invoices.
Features
Everything your business needs from WhatsApp
Automation, AI, store integrations, and marketing campaigns — in one Arabic-first platform.
Auto order notifications
Order confirmation upon payment, status updates, shipping and delivery alerts — all auto-sent on WhatsApp Business.
Send invoices on WhatsApp
ZATCA-compliant PDF invoice auto-sent post-purchase, with a payment link for deferred invoices.
Abandoned cart recovery
Automated message to customers who left a cart without checking out, with optional discount coupon. Boosts conversion 15–25%.
Unified team inbox
All WhatsApp chats in one place: reply, assign, tag customers, and add internal notes — no device hopping.
Chatbots & AI assistants
Build bots via drag-and-drop or AI: menus, buttons, flows, and a smart agent that understands your business in Saudi Arabic.
Smart knowledge base
Store services, pricing, and policies for AI-powered replies — from 200K characters on Basic to 1M on Pro.
AI flow generator
Type “restaurant menu bot” or “clinic booking bot” — AI builds the full flow with zero coding.
WhatsApp campaigns & alerts
Marketing campaigns and Watily Notify alerts (orders, shipping, OTP) count against your monthly plan quota. Customer conversations and automated replies (inbox, bot, AI) are outside the quota — unlimited.
E-commerce integrations
Native Salla, Zid, WooCommerce, and Shopify: order and shipping notifications fire automatically on every purchase.
API, webhooks & integrations
Connect your site or app: WhatsApp OTP, booking alerts, HTTP requests, and store event webhooks.
Appointment reminders & WA forms
Booking reminders for clinics and salons, plus in-chat WhatsApp forms to collect name and slot without external pages.
FAQ
WhatsApp Business FAQ
Are my customer conversations limited?
No. Replies in the team inbox, chatbot, and AI assistant are unlimited — they do not count against your plan.
What counts against my plan?
Marketing campaigns and automated alerts (orders, shipping, OTP, invitations) — not your team’s replies to customers.
How many team members can I add?
Based on your plan tier — we can increase seats if your team needs more.
What is the difference between WhatsApp Business App and WhatsApp Business API?
WhatsApp Business App is free for manual use on one phone with conversation limits. WhatsApp Business API is for companies needing automation, licensed bulk messaging, website/store integration, and multi-agent support. Watily provides the official API.
How much does WhatsApp Business cost?
Watily WhatsApp Business plans come in tiers based on your message volume and business needs, including management and setup with no hidden operational fees. See current pricing in the plans section below.
Are API messages different for the customer?
No, the customer receives them in regular WhatsApp. A "Business" badge appears next to your company name, with logo and a website button. Professional experience without installing any new app.
Can order notifications be automated?
Yes. When an order is placed: order confirmation auto-sent, ZATCA-compliant PDF invoice, shipment tracking, post-purchase review reminder. All automatic, no manual intervention.
Does it support bulk marketing messages?
Yes — within Meta and WhatsApp official policies. Approved Marketing Templates are sent to customers who opted in. The customer must have messaged you first or consented to receive messages.
How long does activation take?
Technical activation takes 24–72 hours once you have: a commercial registration, a business phone number (not previously used on WhatsApp), and a connected Facebook page. Watily handles the Meta verification end-to-end.
Do I need a new number, or can I use my current one?
You can connect the API on the same WhatsApp Business number without removing the app from your phone — mobile and Watily Hub work together on one number. Numbers on personal WhatsApp only must be migrated to Business first. A Saudi number (9665xxxxxxxx) is ideal for local audiences.
Do you serve all sectors in Saudi Arabia?
Yes. Our WhatsApp Business services cover: retail, restaurants & cafés, clinics & beauty, consultancies, event planners, shipping & delivery, real estate, education. All Saudi commercially registered companies qualify.
What is the difference between QR connect and official Meta API?
QR connect is faster to start (like WhatsApp Web) and supports bots and notifications. Official Meta API unlocks approved templates, marketing campaigns, and interactive buttons/lists. Watily Hub supports both, depending on your plan.
Can I build a WhatsApp bot with AI without coding?
Yes. Describe your bot or business, and AI builds the flow automatically. You can also train a virtual AI agent via the knowledge base to reply in professional Saudi Arabic.
Are message templates and users limited?
On paid Watily Hub plans: unlimited message templates and unlimited customer conversations (inbox, bot, AI). Monthly quota applies to campaigns and automated alerts only. Team seats follow your plan — we can add more if needed.
Client reviews
What clients say about WhatsApp Business
Real experiences from Saudi businesses after activating WhatsApp Business API with Watily.
«After connecting WhatsApp Business API, every store order triggers a confirmation and PDF invoice. We stopped manually answering “where is my order?”.»
«Abandoned-cart WhatsApp messages brought back sales we were losing. Activation took 48 hours and templates were ready in Arabic.»
«Our restaurant takes delivery orders on WhatsApp Business with a bot that shows the menu. The team focuses on prep instead of repeating the same answers.»
«WhatsApp appointment reminders noticeably reduced no-shows. The team inbox keeps reception on the same page.»
Activate WhatsApp Business for your company today
Free consultation, activation within 72 hours, and full automation of messages to your Saudi customers.