Two ready systems
Stamps & visits for service businesses, or points & tiers for repeat-order businesses — or both on different departments.
Digital loyalty
Digital loyalty cards that turn visits into repeat business
A digital loyalty card on your customer's phone — saved in Apple Wallet or Google Wallet, updated automatically with every visit, with a clear reward that brings them back.
Stamps & points cards
Instant wallet updates
Lock-screen alert near your store
Auto-renews after every reward
Apple Wallet
Google Wallet
Lock-screen alerts
Wallet · Your storeNew stamp added! 7 of 10 — 2 visits to your reward 🎁
Your store — Watily
LOYALTY CARD
MemberSara Alotaibi
Points240
Card progress
7 / 10
★
★
★
★
★
★
★
🎁 2 visits to your free reward
Add to Apple Wallet
Add to Google Wallet
Wallet · Lock screen · now2 visits left to your reward — your card is ready at checkout.
Card in Apple Wallet
Automatic updates
Clear rewards
Lock-screen alerts
No new app
Your own brand
Card in Apple Wallet
Automatic updates
Clear rewards
Lock-screen alerts
No new app
Your own brand
The problem
Paper cards disappear, and so do customers
Paper cards are easy to lose, and they give you neither clear data nor a smart way to bring customers back.
Easy to lose or forget
No clear visit tracking
No reminders to bring people back
Weak repeat-visit insight
No automated reward messages
Doesn’t feel like your brand
The solution
A loyalty card that lives in the wallet
Saved in Apple Wallet or Google Wallet, updated automatically, and built to give customers a reason to return.
Loyalty Program
Your Business Name
7 of 10 — next visits unlock your reward!
Show barcode at checkout
Always within reach
The card stays on the phone, with no new app and no printing hassle.
Updated on every visit
Each visit or purchase moves the counter instantly and clearly.
A reward customers understand
You define the target and reward in a way that fits your business.
Reminders that bring them back
Card alerts reach the lock screen from issue to reward redemption.
What is in the card
A complete loyalty card, not just an image in the wallet
Everything a successful loyalty program needs is built into the card itself: reward system, branding, renewal and enrollment.
In the phone wallet
Apple Wallet, Google Wallet and a web version for everyone else — updated instantly after each visit, no reissue.
Your brand
Logo, colors, banner and barcode type — with custom stamp artwork if you want it.
Auto-renewing
After every reward a new cycle starts on the same card, with no reissue and no step for the customer.
Self-enrollment
The customer scans a code at the counter, enters a phone number verified by OTP, and gets a card in seconds.
A reward with a unique code
When the cycle completes, a reward is created with a unique redemption code redeemed by authorized staff, logged with who and when.
Your own channel
Alerts that reach the lock screen — straight from the card
The card in your customer's wallet is not a static image — it is a channel you own. Update it and your alert appears on their lock screen directly, with no message fees and no middleman.
Automatic reminders that run on their own
A customer who has been away, or a card about to expire — a lock-screen alert brings them back, capped at one reminder per card per month so it never becomes noise.
Broadcast campaigns whenever you want
Write your message, pick the audience — holders of a program, a points segment, or people whose points expire in days — and hit send. It reaches every lock screen within minutes.
Location alert: shows up at your door
Set your store location once and the card surfaces on the lock screen when the customer is nearby — no message, no paid push.
Know the reach before you send
The screen shows how many people actually installed the card in their wallet — not how many you issued. An honest number for measuring impact.
Campaigns never block the counter
A campaign to thousands runs on a separate lane, so a stamp for the customer standing at checkout is never delayed. Messages go out in Arabic or English automatically by device language.
No per-message cost, and no middlemanCard alerts pass through no messaging provider and deduct from no balance. The only condition is that the customer added the card to their wallet — which is why everything starts with the welcome message carrying the download link.
The loop
How the three work together — from first scan to return
Not features side by side, but six sequential steps the system runs for you.
Joins
The customer scans the join code at the counter and enters name and phone.
Verified & issued
A one-time code on their phone, then the card is issued and the download link arrives instantly.
Into the wallet
The card is added to Apple or Google Wallet — in front of them every time they unlock the phone.
Stamped on visit
Your staff scans the card from the merchant app; the stamp is recorded and the card updates instantly.
Rewarded
When visits complete, a reward is created with a unique redemption code and they are notified.
Returns
The card starts a new cycle, and its alerts reach the lock screen to bring them back before they forget you.
Everything above runs automatically after the first setup — your staff's job is just scanning the card.
Pick your system
Stamps & visits, or points & tiers?
Both live in the same dashboard and can run together — points on one department's invoices, stamps on another.
| Aspect | Stamps & visits | Points & tiers |
|---|---|---|
| Best for | Cafés, salons, laundries, clinics, gyms | Businesses with repeat orders and invoices |
| How customers earn | One stamp per visit or invoice | Points per riyal spent |
| The reward | Free service, discount or gift when the count completes | A discount coupon + a permanent tier discount |
| Tracking | Scan from the merchant app, or automatic on completed invoice / booking | Automatic with every paid invoice |
| Validity | Card validity extended with each visit, separate validity for the reward | Points validity (one year by default) with a reminder before expiry |
| Renewal | New cycle automatically after every reward | A running balance that accumulates and is redeemed |
Ready templates
Twelve templates by business type — visits, icon and color preset
Pick your business and the program is built ready — then edit anything. The number is the default visits per reward.
Coffee shop
9 visits
Restaurant
10 visits
Bakery
8 visits
Gym & club
10 visits
Beauty salon
5 visits
Spa
5 visits
Barber
5 visits
Laundry
5 visits
Car wash
4 visits
Birthday
2 visits
Repair shop
Stage tracking
Showroom & fit-out
Stage tracking
Details that protect revenue
What real operations taught us, built into the system
Loyalty programs fail on small details, not on the idea. These rules are on by default.
One stamp per card per day
Enforced at the database level, not just the UI — stamps cannot be duplicated for the same day by any route.
Validity extends with each visit
A customer who visited yesterday does not expire today. Every visit pushes the expiry forward automatically.
A full, reversible ledger
Every points movement is logged with its reason — visit, birthday gift, tier upgrade, refund or cancel — and can be reversed when needed.
A unique redemption code per reward
A reward is only redeemed with a code entered by staff, and who redeemed it and when is recorded.
Separate branches and departments
A program can be scoped to a branch or department: points on one department, stamps on another, no overlap.
The card updates, never reissues
Wallet updates are pushed to the phone, so the customer sees the new balance without downloading a new card.
Getting started
How to activate loyalty cards
Five steps in the dashboard, done in one sitting. After that the system needs no intervention.
Step 01
Enable the loyalty module
From account settings, turn on loyalty programs. "Loyalty cards" then appears in the dashboard menu and the merchant app.
Step 02
Create a program from a template
Pick your business type, then set required visits, reward type and value, and card validity.
Step 03
Brand the card
Upload your logo, choose card colors, theme and barcode type, and add your store name, phone and location to the card face.
Step 04
Print the join code
The system generates a join code. Place it on tables or at the counter; whoever scans it enters a phone and gets a card instantly.
Step 05
Set reminders and hand off to staff
Enable the card reminders you want, set the store location, and grant branch staff permission to redeem rewards from the app.
Daily operation
Recording a visit from the merchant app
This is all your staff does at the counter: open the scanner, point it at the card, read the result color. Under five seconds.
Open "Loyalty cards" in the app
Three tabs: members, programs, settings — and the scanner button is always visible at the top.
Scan the customer's card code
The customer shows the card from their wallet or its link, and the scanner reads it directly — nothing to type.
Code won't read? Enter the card number
Cracked screen or bad lighting: the manual entry button accepts the card number as text and records the same visit.
Cycle complete? Redeem the reward
The reward appears to authorized staff with its redemption code; who redeemed it and when is recorded — then a new cycle starts.
Best fit
Ideal for businesses built on repeat visits
Cafés & beverages
Restaurants & kitchens
Barbershops & salons
Spa & massage centers
Gyms & sports clubs
Laundry & dry cleaning
Bakeries & desserts
Repair & maintenance shops
Clinics & health services
Learning centers & tutoring
Car wash & detailing
Any repeat-visit service
Business voices
What the impact looks like
"We started seeing customers come back faster because the reward felt clear and easy to reach."
"Having the card in Apple Wallet made the experience easier for customers and quicker for staff at checkout."
"Lock-screen card alerts brought back customers we thought were gone, at zero message cost."
FAQ
Everything you need to know
How much does the Watily loyalty program cost?
Watily system plans (including loyalty cards) start from 49 SAR/month, priced in Saudi Riyal with Saudi-time support. See the plans page for full details.
Do my staff need training?
No. At the counter they open the scanner in the merchant app, point it at the card, and read the result color — under five seconds.
Does the customer need a new app?
No. The card is added directly to Apple Wallet or Google Wallet already on their phone, with no separate app or complex setup.
How is a visit recorded?
Depending on your business, visits can be logged manually from the dashboard or automatically after an order, booking, or sale.
Can I customize the card design?
Yes. You can add your logo, set your colors, and brand the card so it feels fully yours.
What happens when the round is complete?
The customer gets the reward notification, and a new loyalty cycle starts automatically based on your settings.
What is the difference between stamps and points?
Stamps suit service businesses (café, salon, laundry): one stamp per visit and a reward when the count completes. Points suit businesses with repeat invoices: points per riyal, redeemed as a discount with tiers and permanent discounts. Both can run together on different departments.
Do lock-screen alerts cost per message?
No. Card alerts arrive through the wallet update itself (Apple/Google Wallet) with no messaging provider and no balance deduction.
How does the system prevent duplicate stamps or abuse?
One stamp per card per day is enforced at the database level, every reward has a unique redemption code entered by authorized staff, and every points movement is logged with its reason and reversible on returns.
Can I run different programs for different branches or departments?
Yes. A program can be scoped to a branch or department — points on one, stamps on another — with no overlap, and each staff member redeems only within their permission.
Start the loyalty program that brings customers back
Launch quickly and give customers a clear reason to come back again and again.