Watily vs Wati: which fits a Saudi business?

How Wati and Watily price their plans

Wati's pricing page shows three main plans in US dollars. Growth is displayed at $59/month billed annually or $69 month-to-month and includes three users with no option to add more. Pro shows $119 annually or $149 monthly with five users, and extra users cost a monthly fee each; Business starts at $279 billed annually. The page lists a 7-day free trial, zero setup fees and paid add-ons such as the Shopify integration at $4.99/month.

We noticed that the Arabic version of Wati's pricing page shows different figures and still describes conversation-based pricing, so we used the figures displayed on the main pricing page on 24 September 2026. Please confirm them directly before you buy.

Watily starts at 49 SAR/month for Basic, then 249 SAR for Growth, 549 SAR for Pro and 1,049 SAR for Max, excluding VAT. Every plan includes every system; plans differ only in limits such as users and campaign messages. In both cases Meta message fees are separate from the subscription: Watily passes them at Meta's official rate, while Wati says they are charged based on its own rate card. To estimate your total, use the WhatsApp API cost calculator and see Watily pricing.

Saudi-market fit: Arabic, SAR, ZATCA, Salla and Zid

According to Wati's help center, its interface supports English, Chinese, Spanish and Portuguese; Arabic is not listed, although messages themselves can be sent in any language. Watily is a Saudi platform with an Arabic interface and an Arabic support team in Riyadh, Sunday to Thursday, Saudi time.

Watily invoices in SAR with a Saudi VAT number and accepts mada, Visa/Mastercard, Apple Pay, Tabby and bank transfer; Wati's plans are priced in USD. For merchants on Saudi e-commerce platforms, Watily has apps for Salla and Zid, while Wati's integrations page lists Shopify, WooCommerce and general connectors but not Salla or Zid.

Every Watily plan also includes ZATCA Phase 2 e-invoicing, a booking system and Apple Wallet / Google Wallet loyalty cards — systems we did not find published on Wati's site.

How to move from Wati to Watily

Export contacts, tags and any data you need from Wati first, because chat history does not transfer between providers. Then disconnect the number from Wati's WhatsApp API account, connect it to your Watily account and complete number verification.

WhatsApp API activation typically takes 24–72 hours. Meanwhile, re-submit your message templates for Meta approval through the new account, rebuild auto-replies and chatbot flows, and connect your Salla or Zid store to switch on order alerts and abandoned-cart recovery. You can register without a card to look around, and try Growth or Pro for two days.

When Wati is the better choice

To be clear, Wati is a strong option in some cases. If your team serves customers across several countries and needs one inbox for WhatsApp, Instagram, Facebook and TikTok, or runs on Shopify and relies on its abandoned-cart tooling, Wati may suit you better. Its Business plan also offers sending speeds up to 4,000 messages per minute, multiple numbers, round-robin assignment and 24x7 support, with unlimited broadcasts on Pro and Business.

If your business is in Saudi Arabia and you want SAR billing, an Arabic interface, direct Salla or Zid apps, and ZATCA invoicing, booking and loyalty in one subscription, Watily is built for that. Either way, compare total cost rather than the plan price alone: subscription, extra users, Meta fees and any other systems you would pay for separately.