Watily vs Javna: a comparison for Salla, Zid and Saudi businesses

How Javna and Watily price their plans

Javna's website does not publish prices; it points visitors to a free trial in its console or a demo. However, the 'Javna WhatsApp AI Bot' listing on the Salla App Store shows three monthly plans: Lite at 95 SAR, Pro at 395 SAR and Pro AI at 895 SAR, excluding VAT. All include the official WhatsApp API and a multichannel campaign manager, with up to two WhatsApp numbers on Pro and Pro AI.

We found nothing on Javna's site or listing explaining how Meta message fees are charged, how many users are included, or any setup fee, so we mark these as not published. Javna's product page says a free trial is available without stating its length.

Watily starts at 49 SAR/month for Basic, then 249 for Growth, 549 for Pro. Growth and Pro include every system, Basic adds any system at 29 SAR/month, and plans differ in limits such as users and the campaign and alert quota. Meta fees are paid at Meta's official rate, separately, and there is no activation fee. See Watily pricing for details.

Saudi-market fit for Salla and Zid merchants

In fairness, Javna has a strong presence with Salla merchants: a dedicated Salla product page on its site and a published Salla app covering order and payment notifications, abandoned-cart recovery, campaigns, AI chatbots and review requests. Its product page also mentions installing from the Zid marketplace. The site is available in Arabic, and Javna describes itself as a badged Meta partner.

Watily also has apps for Salla and Zid; the difference is breadth. Every Watily plan includes ZATCA Phase 2 invoicing with invoices sent on WhatsApp, a booking system with reminders and deposits, Apple Wallet and Google Wallet loyalty cards, and an online store. We did not find these systems published on Javna's site.

Watily invoices in SAR with a Saudi VAT number and accepts mada, cards, Apple Pay, Tabby and bank transfer. Its support team works in Arabic from Riyadh, Sunday to Thursday, and you can register without a card to look around before subscribing.

How to move from Javna to Watily

Export your customer list and the templates you use, then disconnect the number from Javna's WhatsApp API account. Install the Watily app on Salla or Zid, connect the number to your new account and complete verification; activation typically takes 24–72 hours.

Re-submit templates for Meta approval, switch on order alerts and cart recovery, then rebuild chatbot flows. Past chat history does not move between providers automatically, so keep a copy of what you need before cancelling.

If you run two or more numbers on Javna for different brands, plan to move each number separately and pick the Watily plan that fits your stores and users; Pro, for example, allows two stores and ten users per store. Hold large campaigns until templates are approved and the number is stable on the new account.

When Javna is the better choice

Javna is the better choice if, alongside WhatsApp, you need SMS or omnichannel OTP, want Instagram, Messenger and web chat from the same provider, or need 24/7 support. Its long background in communications may also suit larger companies and sectors its site highlights, such as banking, healthcare and logistics.

If your core need is WhatsApp for your store plus ZATCA invoicing, booking and loyalty cards at a lower starting price, Watily is the closer fit. Because Javna's prices are not published on its own website outside the Salla listing, ask for a written quote covering Meta fees and user counts before you compare.