Install the app
Open the Zid App Store and add Watily with one click.
Now on the Zid App Store
Your Zid store + Watily = WhatsApp that sells and brings customers back
Automated WhatsApp messages with every order, AI replies to customer questions, a loyalty program with a wallet card, and occasion coupons — all running from inside your Zid store dashboard, with no new account.
One-click install • Opens right inside Zid • Subscription and billing through Zid
New order · Zid store
#1042
Order confirmation✓ Sent automatically on WhatsApp
Loyalty pointsAdded to the customer card automatically
+15
Runs inside your Zid dashboard — no new account
Repeat visits+35% with loyalty program
Opens right inside Zid
Automated WhatsApp messages
Wallet-card loyalty program
AI smart replies
Automatic occasion coupons
Instant customer sync
Opens right inside Zid
Automated WhatsApp messages
Wallet-card loyalty program
AI smart replies
Automatic occasion coupons
Instant customer sync
Why Watily
Why Watily for your Zid store?
Your store receives orders every day — but most customers order once and never return, abandoned carts are lost, and WhatsApp questions pile up unanswered.
Watily connects your Zid store to WhatsApp and a real loyalty program, turning every order into a touchpoint, loyalty points, and a reason for the customer to come back — all automatic, with zero manual work.
How it works
Get started in 3 steps
Open Watily inside Zid
The Watily dashboard opens embedded inside your store dashboard — no login, no new account, no password.
Connect a WhatsApp number
Scan a QR code to link your number, or connect an official Meta WhatsApp Business account — automated messages start instantly.
Features
What your store gets when you install Watily
Automated WhatsApp messages with every order
- Instant order confirmation on WhatsApp with the customer name and order number.
- Abandoned-cart recovery with a reminder and a checkout link.
- Automatic, clear notification when an order is cancelled.
- Post-delivery review request.
- 6 ready message templates, fully editable in your wording and language.
- Connect your number via QR or an official Meta WhatsApp Business account, with a monthly usage counter.
AI smart replies
- A smart assistant answers customer questions on WhatsApp automatically, around the clock.
- It knows your products, loyalty points, coupons, working hours and branches — and answers from them.
- Choose the reply persona (friendly / professional) and language (Arabic, English, or auto bilingual).
- Hand off to a human agent when needed, with conversation context remembered.
- Available as an optional add-on on any plan.
A loyalty program that rewards every purchase
- Every order in your Zid store earns the customer loyalty points automatically.
- You set the earn rate (points per SAR) and redemption rate (discount per point).
- A digital loyalty card in Apple / Google Wallet with your store branding.
- Up to 12 loyalty tiers, each with its own discount rate.
- Broadcast to all members with one click, with automatic point reversal on cancellation.
Occasion coupons — automatically
- Birthday and occasion coupons are created as real coupons inside Zid.
- Customers redeem them at checkout in your store directly.
- Coupon usage is tracked the moment it is redeemed at order completion.
Customer sync
- Every customer who registers in your Zid store syncs automatically into Watily.
- Their data carries over: name, mobile, email, date of birth.
- A customer base ready for WhatsApp campaigns and the loyalty program.
Everything inside Zid
- The Watily dashboard is embedded inside your Zid store dashboard.
- No separate account and no password — automatic sign-in.
- A fully Arabic interface with right-to-left support.
Plans
Watily plans on the Zid App Store
Subscription and billing entirely through Zid — no separate cards or invoices.
Starter plan
149
SAR / month
Up to 1,500 campaigns & alerts / mo · ∞ conversations
- Loyalty program
- Customer sync
- Occasion coupons
- Order sync & automated alerts
Most popular
Growth plan
249
SAR / month
Up to 4,000 campaigns & alerts / mo · ∞ conversations
- Everything in Starter
- Higher campaign & alert capacity
- Built for growth and seasonal campaigns
The AI smart-reply add-on is available as an optional extra on any plan.
FAQ
Watily on Zid — FAQ
Do I need a separate Watily account?
No. Watily opens automatically from inside your Zid store dashboard — no login and no password.
Which WhatsApp number do I connect?
Your personal number by scanning a QR code, or an official Meta WhatsApp Business account.
When do automated messages start?
As soon as a WhatsApp number is connected — every new order in your store triggers the message directly.
How is billing handled?
Through your Zid subscription directly — no separate invoices or cards.
What happens if I uninstall the app?
Your data stays saved, and if you reinstall the app it comes back as it was.
Start today — your Zid store deserves smarter WhatsApp
One-click install • Opens right inside Zid • Cancel anytime