Compliant & local
Built for the Saudi market and ZATCA requirements — full Arabic RTL support.
WhatsApp Business API provider in Jeddah
Official WhatsApp Business API for Jeddah businesses, from Al-Balad to the port
Jeddah never slows down: shipments reach the port every day, Umrah and tourism visitors pass through all year, and Al-Balad's markets, restaurants and clinics serve residents and guests alike. Watily runs the official WhatsApp Business API for your Jeddah business with 24–72 hour activation, a team inbox, an Arabic and English bot, automatic notifications, Salla and Zid integration, and ZATCA-compliant invoices.
49
SAR / month
Jeddah never slows down: shipments reach the port every day, Umrah and tourism visitors pass through all year, and Al-Balad's markets, restaurants and clinics serve residents and guests alike. Watily runs the official WhatsApp Business API for your Jeddah business with 24–72 hour activation, a team inbox, an Arabic and English bot, automatic notifications, Salla and Zid integration, and ZATCA-compliant invoices.
Why Watily for this use case
Four key reasons Watily is the right fit:
24–72 hour activation
With your commercial registration, business number and a connected Facebook page, Watily's team handles Meta verification remotely with no site visit.
Arabic and English bot
Instant replies to seasonal visitors, tourists and resident customers with menus and buttons in both languages, and hand-off to staff when needed.
An inbox built for shifts
One number shared by several staff with tags, assignment and internal notes, so no conversation is lost between shifts.
Store integrations and ZATCA
Watily's Salla and Zid apps plus WooCommerce and Shopify integrations, with Phase 2 invoices with QR sent to customers on WhatsApp.
Real-world use cases
How Saudi businesses use Watily today:
Customs clearance & shipping
📍 Around Jeddah Islamic Port
Before Watily
Clients call again and again to ask about shipment status, and staff answer from personal phones with no shared record.
With Watily
The company's system sends a WhatsApp update via API and webhooks at every stage from arrival to release, and only exceptions reach staff in the inbox.
Perfumes & fabrics
📍 Historic Jeddah (Al-Balad)
Before Watily
A seasonal visitor buys once and leaves, and orders from other cities are handled on personal WhatsApp with manual transfer receipts.
With Watily
Product links and mada, Apple Pay and Tabby checkout from an online store, automatic shipping alerts, and a wallet loyalty card that keeps the shop in mind after the visitor returns home.
Restaurant & café
📍 North Corniche
Before Watily
Weekend bookings by phone without confirmation, and reserved tables left empty.
With Watily
A booking page and reminders with confirm and cancel buttons, plus order-ready alerts for pickup orders from the restaurant's official number.
Dental clinic
📍 Al-Rawdah district
Before Watily
The reception phone is busy at peak hours, and patients arrive without knowing what to bring.
With Watily
Self-booking from a link, confirmation and pre-visit instructions, and a reminder patients answer with a tap, with no medical data sent in the chat.
Umrah transport & services
📍 Near King Abdulaziz International Airport
Before Watily
Messages arrive at all hours during Umrah season, and replies lag when the team is asleep.
With Watily
A bot answers in Arabic and English around the clock, a confirmation template for pickup and transfer times, and the team picks up in the morning only the chats that need a person.
How to get started with Watily
-
1
Book a consult or register
Pick the right plan — 2-day free trial on Growth & Pro.
-
2
Submit business details
Commercial registration, logo, and contact channels — reviewed within one business day.
-
3
Activate channels
Connect WhatsApp API, Salla/Zid, or ad campaigns per your plan.
-
4
Monitor results
Track leads and conversions in Watily plus monthly growth reports.
Why Watily
Why choose Watily
Activation in 24 hours
The Watily team handles setup and integration — you start within one business day.
Arabic support on WhatsApp
Communicate with a local team in Arabic — no waiting on foreign support.
Every system, one subscription
ZATCA invoicing, WhatsApp, loyalty, and booking — in one plan with no hidden fees.
Pricing
Clear plans from 49 SAR/month
Clear plans include WhatsApp, ZATCA, loyalty, and booking — from 49 SAR.
Basic
49
SAR / mo
For small businesses
Up to 200 campaign & notification messages / month
Recommended
Growth
249
SAR / mo
Most popular
Up to 6,000 campaign & notification messages / month
Pro
549
SAR / mo
For larger businesses
Up to 30,000 campaign & notification messages / month
Customer conversations are never capped by Watily on any plan, and Meta adds 1,000 free replies per number each month — the monthly quota covers campaigns and alerts only.
Frequently asked questions
What is the difference between the WhatsApp Business API and the regular WhatsApp Business app?
The WhatsApp Business app is free and meant for manual use on one device. The official WhatsApp Business API allows several staff on one number, bots and AI replies, Meta-approved message templates, opt-in campaigns, and integration with your store and systems. Watily is an official, Meta-approved API provider.
What do I need to activate the API for my Jeddah business, and how long does it take?
A commercial registration, a business phone number and a Facebook page linked to the business. Activation usually takes 24 to 72 hours, and Watily's team handles Meta verification remotely. You can connect the API to your existing WhatsApp Business number without deleting the app from your phone.
What is the monthly cost?
The Basic plan is SAR 49 a month excluding VAT and includes every Watily system plus 200 campaign and alert messages a month, and Watily does not cap customer conversations. Meta charges messages directly by category; in Saudi Arabia SAR 0.1877 for marketing and SAR 0.0401 for utility per Meta's rate card effective 1 July 2026, and from 1 October 2026 each number gets 1,000 free service messages a month.
Can I message visitors and customers with non-Saudi numbers?
Yes, the WhatsApp Business API works with customer numbers in any country, which matters for Jeddah businesses serving Umrah pilgrims and tourists. Meta prices template messages by the recipient's country, so check that country's rates in the cost calculator before any large campaign.
Does Watily connect to my store or shipping system?
Yes. The Watily app is available on Salla and Zid, and Watily integrates with WooCommerce and Shopify for order, shipping and cart-recovery messages. For your own shipping, clearance or booking systems, an API and webhooks send updates to WhatsApp automatically.
Does Watily have a team in Jeddah?
The Arabic support team is in Riyadh, working Sunday to Thursday on Saudi time, and serves Jeddah and every city in the Kingdom. Activation and setup are fully remote, so your Jeddah business needs no site visit.
Ready to start with Watily?
2-day free trial on Growth & Pro, and 1 day on Basic. Saudi onboarding team.