Watily on the Salla App Store — WhatsApp, Loyalty & Coupons | Watily Skip to content
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Now on the Salla App Store

Your Salla store + Watily = WhatsApp that sells and brings customers back

Automated WhatsApp messages with every order, AI replies to customer questions, a loyalty program with a wallet card, and occasion coupons — all running from inside your Salla store dashboard, with no new account.

Add Watily from the Salla App Store How it works

One-click install • Opens right inside Salla • Subscription and billing through Salla

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Why Watily

Why Watily for your Salla store?

Your store receives orders every day — but most customers order once and never return, abandoned carts are lost, and WhatsApp questions pile up unanswered.

Watily connects your Salla store to WhatsApp and a real loyalty program, turning every order into a touchpoint, loyalty points, and a reason for the customer to come back — all automatic, with zero manual work.

How it works

Get started in 3 steps

1

Install the app

Open the Salla App Store and add Watily with one click.

2

Open Watily inside Salla

The Watily dashboard opens embedded inside your store dashboard — no login, no new account, no password.

3

Connect a WhatsApp number

Scan a QR code to link your number, or connect an official Meta WhatsApp Business account — automated messages start instantly.

Features

What your store gets when you install Watily

Automated WhatsApp messages with every order

  • Instant order confirmation on WhatsApp with the customer name and order number.
  • Abandoned-cart recovery with a reminder and a checkout link.
  • Automatic, clear notification when an order is cancelled.
  • Post-delivery review request.
  • 6 ready message templates, fully editable in your wording and language.
  • Connect your number via QR or an official Meta WhatsApp Business account, with a monthly usage counter.

AI smart replies

  • A smart assistant answers customer questions on WhatsApp automatically, around the clock.
  • It knows your products, loyalty points, coupons, working hours and branches — and answers from them.
  • Choose the reply persona (friendly / professional) and language (Arabic, English, or auto bilingual).
  • Hand off to a human agent when needed, with conversation context remembered.
  • Available as an optional add-on on any plan.

A loyalty program that rewards every purchase

  • Every order in your Salla store earns the customer loyalty points automatically.
  • You set the earn rate (points per SAR) and redemption rate (discount per point).
  • A digital loyalty card in Apple / Google Wallet with your store branding.
  • Up to 12 loyalty tiers, each with its own discount rate.
  • Broadcast to all members with one click, with automatic point reversal on cancellation.

Occasion coupons — automatically

  • Birthday and occasion coupons are created as real coupons inside Salla.
  • Customers redeem them at checkout in your store directly.
  • Coupon usage is tracked the moment it is redeemed at order completion.

Customer sync

  • Every customer who registers in your Salla store syncs automatically into Watily.
  • Their data carries over: name, mobile, email, date of birth.
  • A customer base ready for WhatsApp campaigns and the loyalty program.

Everything inside Salla

  • The Watily dashboard is embedded inside your Salla store dashboard.
  • No separate account and no password — automatic sign-in.
  • A fully Arabic interface with right-to-left support.
Plans

Watily plans on the Salla App Store

Subscription and billing entirely through Salla — no separate cards or invoices.

Starter plan
149 SAR / month
Up to 1,500 WhatsApp messages / month
  • Loyalty program
  • Customer sync
  • Occasion coupons
  • Order sync & automated messages
Most popular
Growth plan
249 SAR / month
Up to 4,000 WhatsApp messages / month
  • Everything in Starter
  • Higher message capacity for active stores
  • Built for growth and seasonal campaigns

The AI smart-reply add-on is available as an optional extra on any plan.

Watily on Salla — FAQ

Do I need a separate Watily account?

No. Watily opens automatically from inside your Salla store dashboard — no login and no password.

Which WhatsApp number do I connect?

Your personal number by scanning a QR code, or an official Meta WhatsApp Business account.

When do automated messages start?

As soon as a WhatsApp number is connected — every new order in your store triggers the message directly.

How is billing handled?

Through your Salla subscription directly — no separate invoices or cards.

What happens if I uninstall the app?

Your data stays saved, and if you reinstall the app it comes back as it was.

Start today — your Salla store deserves smarter WhatsApp

One-click install • Opens right inside Salla • Cancel anytime

Add Watily from the Salla App Store