Salon & spa booking system

Salon booking system for Saudi Arabia — WhatsApp reminders cut no-shows by 60%

Your salon deserves a booking system designed for how Saudi salons actually work: clients book via WhatsApp, get reminders 24 hours and 3 hours before, pay an upfront deposit if you choose, and you manage staff, services and time off from one dashboard.

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Why Watily for this use case

Four key reasons Watily is the right fit:

WhatsApp booking

Client sends "book" to your salon number, sees a menu of services, staff and available slots — all without a phone call.

Cut no-shows by 60%

Auto-reminders 24h and 3h before, with "Confirm" or "Cancel" buttons. No-show rate drops from 40% to 15-18%.

Upfront deposit

Collect 25-50% of service value via Mada/STC Pay/card. Non-refundable on no-show.

Staff management

Each staff member has their own schedule, services and commissions. Monthly report auto-calculates earnings per staff.

Real-world use cases

How Saudi businesses use Watily today:

Full-service women's salon 📍 6-stylist salon in Riyadh

Before Watily Phone bookings only, 40% no-show, commissions in Excel

With Watily WhatsApp booking + SAR 50 deposit. No-show 15%, auto commission reports.

Men's barbershop 📍 Barbershop in Jeddah

Before Watily Long queue Thursday and Friday

With Watily Pre-booking + fixed slot per client. Zero wait, 30% more weekend customers.

Spa & beauty center 📍 Spa in Dammam

Before Watily Hard to track 5- and 10-session packages

With Watily Each client has their session balance, auto-deduct per visit, balance alerts.

Frequently asked questions

How many services and staff does the system support?

No upper limit. Salons from 1 to 50+ staff, dozens of services with different prices and durations, multiple branches in one account.

Does it integrate with Google Calendar or Apple Calendar?

Yes. Each staff member links their schedule to Google Calendar or iCloud Calendar. Personal events appear as unavailable slots in the booking system.

How is the deposit collected?

Mada, STC Pay, Apple Pay, Visa/Mastercard, and bank transfer supported. You set the percentage (25%, 50%, or fixed amount) and refund policy. Payments go through Tap or HyperPay.

Can the client cancel?

Yes. They can cancel from the same WhatsApp chat or from the booking link. You set the minimum cancellation window (e.g. 4 hours before) to preserve the deposit.

Do you support women-only or men-only bookings?

Yes. Gender filter on services (women / men / both) so a women's salon doesn't show men's services and vice versa. Compliant with Saudi Ministry of Labor regulations.

How much does it cost?

Starter plan is SAR 149/month for a single salon (up to 10 staff). Above that, custom chain pricing. No setup fees, no per-booking commission.

Ready to start with Watily?

14-day free trial, no credit card. Onboarding with a Saudi team.

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