Clinic Appointment System for Saudi Arabia — WhatsApp Reminders & Patient Files | Watily Skip to content
Private clinic appointment system

Clinic appointment system for Saudi Arabia — cut no-shows, keep patient files

Your clinic deserves a booking system that understands Saudi medical practice: patients book via WhatsApp, automatic pre-appointment reminders, a digital patient file kept by the clinic, and monthly doctor reports with clear numbers. Full confidentiality per Ministry of Health requirements.

149 SAR / month

Your clinic deserves a booking system that understands Saudi medical practice: patients book via WhatsApp, automatic pre-appointment reminders, a digital patient file kept by the clinic, and monthly doctor reports with clear numbers. Full confidentiality per Ministry of Health requirements.

500+ Stores & businesses
2M+ WhatsApp messages
6 Major cities
14 Day free trial

Integrations & partners

  • Salla
  • Zid
  • ZATCA
  • Meta
  • Google
  • Apple Wallet

Why Watily for this use case

Four key reasons Watily is the right fit:

WhatsApp booking

Patient types the doctor name or service on the clinic's WhatsApp, picks an available slot in 3 steps.

Digital patient file

Visit history, prescriptions, imaging, invoices, allergies and medical notes — all on one page per patient.

MOH-compliant confidentiality

Encrypted databases, granular access control, full audit log per change — compliant with Ministry of Health requirements.

Per-doctor reports

Monthly report per doctor: appointments, revenue, cancellation rate, average visit duration — clean accounting.

Real-world use cases

How Saudi businesses use Watily today:

Dental clinic 📍 3-doctor dental clinic in Riyadh
Before Watily Excel bookings, 35% patient no-show
With Watily WhatsApp booking + 24h reminder with doctor photo and clinic location. No-show 14%.
Dermatology clinic 📍 Dermatology clinic in Jeddah
Before Watily Tracking long-term treatments (laser, filler) is hard
With Watily Each patient has a session schedule, pre-session alert, confidential before/after photos.
Physiotherapy center 📍 Physio center in Khobar
Before Watily 10-session packages hard to track
With Watily Session balance per patient, auto-deduct, expiry alert to re-purchase.
General practice 📍 GP clinic in Medina
Before Watily Walk-ins only, long wait
With Watily Pre-booking + e-queue number. Wait time from 45 to 8 minutes.

How to get started with Watily

  1. 1
    Book a consult or register

    Pick the right service and start the 14-day free trial.

  2. 2
    Submit business details

    Commercial registration, logo, and contact channels — reviewed within one business day.

  3. 3
    Activate channels

    Connect WhatsApp API, Salla/Zid, or ad campaigns per your plan.

  4. 4
    Monitor results

    Track leads and conversions in Watily plus monthly growth reports.

Why Watily

Why choose Watily

Compliant & local

Built for the Saudi market and ZATCA requirements — full Arabic RTL support.

Activation in 24 hours

The Watily team handles setup and integration — you start within one business day.

Arabic support on WhatsApp

Communicate with a local team in Arabic — no waiting on foreign support.

Every system, one subscription

ZATCA invoicing, WhatsApp, loyalty, and booking — in one plan with no hidden fees.

Pricing

Clear plans from 49 SAR/month

Clear plans include WhatsApp, ZATCA, loyalty, and booking — from 149 SAR.

Starter 49 SAR / mo For small businesses
Scale 349 SAR / mo For larger businesses
Start your free trial See full plans

Frequently asked questions

Is the system compatible with "Nafath" or "Sehhaty"?
The system is for private clinics and not directly linked to official Ministry of Health platforms (Sehhaty, Nafath). However, you can export patient records in standard formats (HL7/FHIR) for manual entry into government systems when needed.
How is patient data confidentiality maintained?
Data is encrypted at rest (AES-256) and in transit (TLS 1.3), servers are in Saudi Arabia, and every access is logged in an audit trail. Each staff member has specific permissions (doctor sees their patients, reception sees bookings without medical details).
Does it support invoicing and ZATCA?
Yes. Each visit generates an invoice with a ZATCA Phase 2 compliant QR code. Health insurance is supported with claim generation accepted by major insurers (Bupa, Tawuniya, MedGulf).
Do you support multi-branch clinics?
Yes. Each branch has its own schedule, doctors and revenue. Owner dashboard rolls all branches up, with separate reports per branch.
How is doctor-patient matching done in booking?
The patient picks a doctor by name or specialty, then sees only that doctor's slots. Or picks "Any available doctor" and the system auto-balances across doctors.
Does it support e-prescriptions?
The system stores prescriptions in the patient file and prints them with the clinic stamp. Direct integration with the Ministry of Health "Wasfaty" e-prescription system is on the roadmap (Q3 2026).

Ready to start with Watily?

14-day free trial, no credit card. Onboarding with a Saudi team.

WhatsApp Consult Start