Compliant & local
Built for the Saudi market and ZATCA requirements — full Arabic RTL support.
Private clinic appointment system
Clinic appointment system for Saudi Arabia — cut no-shows, keep patient files
Your clinic deserves a booking system that understands Saudi medical practice: patients book via WhatsApp, automatic pre-appointment reminders, a digital patient file kept by the clinic, and monthly doctor reports with clear numbers. Full confidentiality per Ministry of Health requirements.
49
SAR / month
Your clinic deserves a booking system that understands Saudi medical practice: patients book via WhatsApp, automatic pre-appointment reminders, a digital patient file kept by the clinic, and monthly doctor reports with clear numbers. Full confidentiality per Ministry of Health requirements.
Why Watily for this use case
Four key reasons Watily is the right fit:
WhatsApp booking
Patient types the doctor name or service on the clinic's WhatsApp, picks an available slot in 3 steps.
Digital patient file
Visit history, prescriptions, imaging, invoices, allergies and medical notes — all on one page per patient.
Patient privacy
Per-staff access permissions, and WhatsApp messages carry no medical details — reminders mention the appointment only.
Per-doctor reports
Monthly report per doctor: appointments, revenue, cancellation rate, average visit duration — clean accounting.
Real-world use cases
How Saudi businesses use Watily today:
Dental clinic
📍 3-doctor dental clinic in Riyadh
Before Watily
Excel bookings and patients who miss appointments without notice
With Watily
WhatsApp booking and a 24h reminder with the clinic location and a confirm button, plus follow-up on no-shows.
Dermatology clinic
📍 Dermatology clinic in Jeddah
Before Watily
Tracking long-term treatments (laser, filler) is hard
With Watily
Each patient has a session schedule, pre-session alert, confidential before/after photos.
Physiotherapy center
📍 Physio center in Khobar
Before Watily
10-session packages hard to track
With Watily
Session balance per patient, auto-deduct, expiry alert to re-purchase.
General practice
📍 GP clinic in Medina
Before Watily
Walk-ins only, long wait
With Watily
Pre-booking + e-queue number. Wait time from 45 to 8 minutes.
How to get started with Watily
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1
Book a consult or register
Pick the right plan — 2-day free trial on Growth & Pro.
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2
Submit business details
Commercial registration, logo, and contact channels — reviewed within one business day.
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3
Activate channels
Connect WhatsApp API, Salla/Zid, or ad campaigns per your plan.
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4
Monitor results
Track leads and conversions in Watily plus monthly growth reports.
Why Watily
Why choose Watily
Activation in 24 hours
The Watily team handles setup and integration — you start within one business day.
Arabic support on WhatsApp
Communicate with a local team in Arabic — no waiting on foreign support.
Every system, one subscription
ZATCA invoicing, WhatsApp, loyalty, and booking — in one plan with no hidden fees.
Pricing
Clear plans from 49 SAR/month
Clear plans include WhatsApp, ZATCA, loyalty, and booking — from 49 SAR.
Basic
49
SAR / mo
For small businesses
Up to 200 campaign & notification messages / month
Recommended
Growth
249
SAR / mo
Most popular
Up to 5,000 campaign & notification messages / month
Pro
549
SAR / mo
For larger businesses
Up to 30,000 campaign & notification messages / month
Customer conversations are never capped by Watily on any plan, and Meta adds 1,000 free replies per number each month — the monthly quota covers campaigns and alerts only.
Frequently asked questions
Is the system compatible with "Nafath" or "Sehhaty"?
The system is for private clinics and not directly linked to official Ministry of Health platforms (Sehhaty, Nafath). Any entry into official systems is done by the clinic through its approved platforms.
How is patient data confidentiality maintained?
Data is encrypted at rest (AES-256) and in transit (TLS 1.3), servers are in Saudi Arabia, and every access is logged in an audit trail. Each staff member has specific permissions (doctor sees their patients, reception sees bookings without medical details).
Does it support invoicing and ZATCA?
Yes. Each visit generates an invoice with a ZATCA Phase 2 compliant QR code. Insurance claims stay in the insurers’ systems the clinic already uses.
Do you support multi-branch clinics?
Yes. Each branch has its own schedule, doctors and revenue. Owner dashboard rolls all branches up, with separate reports per branch.
How is doctor-patient matching done in booking?
The patient picks a doctor by name or specialty, then sees only that doctor's slots. Or picks "Any available doctor" and the system auto-balances across doctors.
Does it support e-prescriptions?
Watily handles booking, communication and invoicing; it is not an e-prescription system. E-prescriptions are issued through the clinic’s approved systems.
Ready to start with Watily?
2-day free trial on Growth & Pro, and 1 day on Basic. Saudi onboarding team.