1. Introduction

Watily is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the Saudi Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

2. Information We Collect

We collect the following types of information:

• Personal Data: Name, email address, phone number, and payment details.

• Business Information: Company name, business registration details, and operational data.

• Usage Data: Interactions with our platform, app usage, and analytics.

• Technical Data: IP addresses, browser type, device information, and log files.

3. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide and improve our services, including app customization and support.

• Billing and Transactions: To process payments and manage subscriptions.

• Communication: To send important updates, customer support responses, and marketing communications (with opt-out options).

• Legal Compliance: To comply with Saudi regulations, including the PDPL and cybersecurity laws.

4. Data Protection and Security

We implement strict security measures, including:

• Encryption: Secure storage and transmission of data using encryption protocols.

• Access Controls: Restricted access to personal data on a need-to-know basis.

• Regular Audits: Compliance checks to ensure data protection measures are effective.

5. Data Retention and Deletion

• Retention: Personal data is retained as long as necessary for service provision and legal compliance.

• Deletion: Users can request data deletion, subject to legal and contractual obligations.

6. Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party vendors for payment processing, analytics, and security.

• Legal Authorities: When required by Saudi law for investigations or regulatory compliance.

• Business Transfers: In case of mergers or acquisitions, with appropriate safeguards.

7. User Rights Under Saudi Law

Users have the right to:

• Access Personal Data: Request copies of their stored data.

• Correct or Update Information: Modify inaccuracies in their personal details.

• Withdraw Consent: Opt-out of certain data processing activities.

• Request Deletion: Ask for their data to be deleted, subject to legal obligations.

8. International Data Transfers

If data is transferred outside Saudi Arabia, we ensure compliance with PDPL by using approved safeguards, including:

• Data localization measures where required.

• Encryption and contractual protections for international partners.

9. Cookies and Tracking Technologies

Watily uses cookies to:

• Enhance user experience and personalize services.

• Track website and app performance for improvements.

• Manage authentication and security measures.

Users can modify cookie settings via browser preferences.

10. Updates to This Privacy Policy

Watily may update this policy to reflect legal or operational changes. Users will be notified of significant updates via email or platform notifications.

11. Contact Us

For any privacy-related inquiries, contact:

• Email: privacy@watily.com

• Address: Riyadh, Saudi Arabia

• Support Portal: Watily Support

By using Watily, you agree to the terms outlined in this Privacy Policy.